IF WE DON’T DO WHAT YOU’RE AFTER, WE’RE NOT AFRAID TO REFER YOU TO SOMEONE THAT WE KNOW WILL DO A GOOD JOB FOR YOU.  WE WILL STOP JUST SHORT OF GUARANTEEING IT, BUT IF IT’S A REFERRAL FROM US, IT’S IN THEIR INTERESTS TO TAKE CARE OF YOU – IF THEY DON’T, THEY WON’T RECEIVE ANY MORE REFERRALS FROM US.  

EVEN IF YOU DON’T ENGAGE US TO DO ANY LEGAL WORK FOR YOU, IT’S IMPORTANT TO US THAT YOU RECEIVE THE VERY BEST ADVICE AND LEVELS OF SERVICE FROM THE FIRMS AND INDIVIDUALS THAT WE REFER TO.  SO, TO HELP US MAINTAIN THE INTEGRITY OF OUR REFERRAL SYSTEM, WE ENCOURAGE YOU TO LET US KNOW ABOUT YOUR EXPERIENCES – BOTH POSITIVE AND NEGATIVE.  WE ONLY REFER TO THE BEST.